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Knowledge Management Toolkit, The: Practical Techniques for Building a Knowledge Management System
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Author: Amrit Tiwana
List Price: $44.99
Our Price: Click to see the latest and low price
ISBN: 0130128538
Publisher: Prentice Hall PTR (07 December, 1999)
Edition: Paperback
Sales Rank: 59,890
Average Customer Rating: 4.21 out of 5
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Customer ReviewsRating: 1 out of 5
This book is Weak
This book is a poor application of the KM subject. It has non-sensical terms like "knowledge management server" that would only make sense to a Boeing engineer...
Rating: 4 out of 5
Academic text, adn some practical advice
Most texts on knowledge management are strictly theory. This is one of the few that I have seen that has taken a "hands on" approach to KM. Certainly a lofty goal, and the author does a good job trying to reach it, but still falls somewhat short.The diagrams, checklists, and templates are thought-provoking, and will help you design YOUR KM program. Full lifecycle, thorough, and plenty of case studies. Overall, I'm quite pleased with its content. One will almost immediately notice the research and writing style--the author is obviously from the academic world.
Rating: 5 out of 5
Practical roadmap & toolkit
Tiwana's KM Toolkit provides a balanced view on knowledge management. Both the soft (e.g. organization structure & human behaviour issues) & hard (e.g. technology infrastructure) sides are taken into account. The vast number of applicable technologies may seem overwhelming, but given the clear 'roadmap' provided, the book (and the CD ROM) should provide readers a good start in implementing KM.
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