Service Provider Strategy: Proven Secrets for xSPs
Author: Anne M. Burris List Price: $44.99 Our Price: Click to see the latest and low price ISBN: 0130420085 Publisher: Prentice Hall PTR (21 August, 2001) Edition: Paperback Sales Rank: 194,585 Average Customer Rating: 4 out of 5
Rating: 3 out of 5 Ok book with some basic information Gives general info on the market, etc Rating: 5 out of 5 Insightful view on working with Serivce Providers Having worked as a consultant for one of the main firms, I have worked on many Service provider assignments. Usually they involve either planing for the startup of a new provider or starting new services within an existing one. One reading this book I found it very true to life and it provides excellent checklists both as reminder to the experienced and also to aid the novices in what needs to be done. The case studies show alot of the thought processes these providers go through and I would highly recommend this book for anyone working in a Service Provider or anyone thinking of starting one up.