Information Technology and the Productivity Paradox: The Search for Value

Author: Henry C., Jr. Lucas
List Price: $29.95
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ISBN: 0195121597
Publisher: Oxford Press (March, 1999)
Edition: Hardcover
Sales Rank: 93,402
Average Customer Rating: 4.5 out of 5

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Customer Reviews

Rating: 4 out of 5
Good material, but tries too hard.
Lucas makes some excellent points regarding the benefits of investing in IT projects. The first part is written fairly well from a management perspective, but later rather than just presenting his ideas he spends a lot of time trying to come up with a contrived mathematical formula. It is obvious he spent a lot of time reviewing case studies to determine if any returns could be measured and does a good job of presenting the difficulties, but while this is difficult it is not impossible. He fails to show how real returns could realistically be estimated (vs. his model) and therefore showing the obvious academic nature of the book rather than presenting the material from a consulting or managerial point of view.

Rating: 5 out of 5
Excellent read - informed author.
This is an excellent read concerning the complex issues of the world of MIS. Explains how to effectively evaluate this relatively new management tool. The old rules are out but not disgarded concerning cost effectiveness. If you are planning on spending money on MIS or concerned that you are not getting your money's worth - read this!

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