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Quality Function Deployment
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Author: Lou Cohen
List Price: $54.99
Our Price: Click to see the latest and low price
ISBN: 0201633302
Publisher: Prentice Hall PTR (31 May, 1995)
Edition: Hardcover
Sales Rank: 50,171
Average Customer Rating: 4.4 out of 5
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Customer ReviewsRating: 5 out of 5
Best Practitioners Reference to QFD I've found
I found the Cohen book to be the reference to Quality Function Deployment that I have been looking for. Unlike many of the Japanese books on the subject that have been translated to english, Cohen's book provides a comprehensive look at the subject of QFD, from the history of QFD through the final chapters that guide one through the mechanics of conducting a QFD study. I particularly like the no-nonsense writing style and the step-by-step approach taken to explain the method without going into tediously technical details about all the potential mathematics involved. This is the first book that I have found on the subject of QFD that I could actually USE to complete a QFD study. I also found that the method described is not dependent on any specific QFD software, but works with any of the 3 QFD software packages that I use. If you have to have just one reference for Quality Function Deployment, this is the book I would choose.
Rating: 2 out of 5
More examples please
I, an engineer turned marketer, love to learn by example. Stop telling me about how it works...show me.THE COMPLETE LACK OF SAMPLES was very disappointing. I feel my understanding would have been much deeper if the author had walked through hypothetical/real examples. The book does a reasonably good job describing the various steps of performing the QFD process. Samples would have made it much richer.
Rating: 5 out of 5
A great introduction to the fundamentals of QFD !!
As a Computer Science student from The Netherlands I was easily introduced to Quality Function Deployment by the book of L. Cohen. He describes very easily but also complete the fundamentals of QFD and how to use it with the House Of Quality-model. Don't hesitate if you need the best book about QFD: buy this one !!!!
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