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Software Quality Management and ISO 9001: How to Make Them Work for You
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Author: Michael G. Jenner
List Price: $49.99
Our Price: Click to see the latest and low price
ISBN: 0471118885
Publisher: John Wiley & Sons (20 March, 1995)
Edition: Paperback
Sales Rank: 207,204
Average Customer Rating: 3 out of 5
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Customer ReviewsRating: 3 out of 5
Out-of-date; useful in areas for non-ISO 9001 shops
This book is a good step-by-step description of 1994 version of ISO 9001 as it relates to software. Book strengths are: (1) Not bogged down with history, the politics of standards or doom and gloom if you do not employ ISO 9001 as a foundation of software quality, (2)you are taken through the key elements of ISO 9001 and shown how to develop a quality manual, project quality plans and process documentation and (3) the conformance checklist, which will greatly aid you in sorting out what needs to be addressed. Book weaknesses: Out of date (published in 1995 and only addresses ISO 9001 circa 1994). This is still a valuable book for organizations that want to implement a quality foundation, particularly with respect to document control and repeatability in procedures. If you do purchase this book to assist you in pursuing ISO 9001 registration for software and services I strongly recommend augmenting it with "ISO 9001:2000 Explained" by Cianfrani, Tsiakals and West. That book will bring the material up to the 2000 version of ISO 9001. Also consider "ISO 9000-3: A Tool for Software Product and Process Improvement" by Raymond Kehoe, et al, which is a more comprehensive treatment of the subject (note that this book also is out of date with respect to the 2000 version of ISO 9001).
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