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User and Task Analysis for Interface Design
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Author: JoAnn T. Hackos, Janice C. Redish
List Price: $70.00
Our Price: Click to see the latest and low price
ISBN: 0471178314
Publisher: John Wiley & Sons (09 February, 1998)
Edition: Hardcover
Sales Rank: 58,663
Average Customer Rating: 4.55 out of 5
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Customer ReviewsRating: 2 out of 5
It's about communication not design
This book does not cover design of the interface well at all.
Not worth buying for design. Ok for how to talk to a user
Rating: 5 out of 5
Excellent Practicle tips
This book was the best out of several others that I have read realted to usability engineering or UCD. It had several practical examples and stories attached to each topic. Its excellent for starter as well as proffesionals who are working at companies and have to justify several things. Several formates for reports and other resources are available for conducting a good Users and Task Analysis. More so its really easy and interesting to read with all the stories and the diagrams.
Rating: 5 out of 5
Read it before you need it.
If there is one strong message in this book, it is: Go talk to the people who will use your product. It's an important message. Software designers and writers spend too much time with each other developing clever tricks, while the poor user, often left to self-train with a poorly written manual, gives up in frustration. The authors follow their own advice--in addition to telling you how to conduct a site visit to the end users, there are clear instructions (based on experience) on planning a visit, structuring questions, how to make the site visit useful for both the analyzers and the users, and figuring out what the user said and what it means about the product. There are reminders about release forms and examples of the forms themselves. Case studies help make the points clear and undestandable. A thoroughly readable book in clear and simple language that can be started anywhere for quick help, or read cover to cover for a complete course.
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