Troubleshooting Campus Networks: Practical Analysis of Cisco and LAN Protocols

Author: Priscilla Oppenheimer, Joseph Bardwell
List Price: $60.00
Our Price: Click to see the latest and low price
ISBN: 0471210137
Publisher: John Wiley & Sons (19 July, 2002)
Edition: Hardcover
Sales Rank: 63,752
Average Customer Rating: 5 out of 5

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Customer Reviews

Rating: 5 out of 5
Good book for network admins
My overall impression was that this is a great book. I felt that the first chapter was unnecessary detail, and sort of seemed like chest thumping to me. I find this book to be an excellent reference about just about all aspects of LAN communications. I was not impressed with the WAN protocols however. I sort of expected more of that, as you might find in a Campus network. I keep this book handy, and often find myself using it as a reference when I am unsure of a conclusion I have drawn. I recommend this book to anyone looking for reference material.


Rating: 5 out of 5
A myth-shattering, authoritative and enlightening title
I'm sad I waited so long to read this excellent book. "Troubleshooting Campus Networks" (TCN) was published in Jul 2002, and it belongs on every network administrator's shelf -- now! This is the best networking book since Scott Haugdahl's "Network Analysis and Troubleshooting" and Eric Hall's "Internet Core Protocols." TCN will truly test your networking knowledge; you'll quickly validate the truth and discard the fiction.

So many books discuss networks, but somehow distort subtle points. Authors Oppenheimer and Bardwell know their material inside-out and explain key points in clear, concise prose. Ever hear of the "37% utilization rule for Ethernet?" It's false. Think that TCP sequence numbers count packets? Wrong -- they count bytes of data. And why are sequence numbers seemingly "off by one?" Look at the difference between ordinal and cardinal numbers, described in ch. 9.

TCN displays an uncanny ability to include just the information that is needed. "Reversible half-ASCII," which accounts for odd-looking NetBIOS traces, appears in ch. 12. The sections on Windows networking are first-rate, with helpful comparisons of NetBIOS with IPX, TCP, and NetBEUI. Even theoretical but damaging attack methods, like corrupting Hot Standby Router Protocol messages (ch. 8), are illuminated.

I have two complaints. I would have liked more attention paid to the mechanics of analyzing traffic, including the use of taps. Also, the Windows chapter seemed to end abruptly, just when the dynamics of Windows 2000 networking and port 445 should have appeared.

TCN is designed to educate protocol analysts. People with this skill set can administer LANs, analyzer network-based IDS traffic, and deploy network infrastructure. I thank the authors for their efforts and look forward to their next endeavor.


Rating: 5 out of 5
Excellent - Will Become a Bestseller in its Field
I have had this book for about 10 days. It is excellent, destined to become a bestseller in its category. But this will not be surprising because Oppenheimer's previous book has received a stamp of approval in its category (Top Down Network Design, Cisco Press, ISBN: 1578700698). For those privileged to have Top Down Network Design, we know what I am talking about: a self-contained book that delivers beyond a Cisco Certification test.

It is in this very light that I rate Troubleshooting Campus Networks: it is a an extremely valuable reference book for network administrators, but it will also help you pass the Cisco CCNP Support exam.

Briefly going through the contents, Chapter 1 describes the book itself and its audience. Chapter 2 details formal network troubleshooting methods, including the Cisco Troubleshooting Method, protocol analysis, network traffic types and the various troubleshooting tools. Above all, it emphasizes the importance of proactive network management.

Chapter 3 provides in-depth knowledge on troubleshooting and Analyzing Ethernet Networks. And Chapter 4 will be even more appreciated: about 55 pages dedicated to troubleshooting and analyzing IEEE 802.11 Wireless Networks. This chapter alone will be of great assistance to those preparing for Certified Wireless Network Administrator (CWNA) from Planet3 Wireless, Inc. It provides an excellent introduction for those who want to know what Wireless LANs are all about.

Chapters 5 and 6 provide indepth knowledge on troubleshooting and analyzing the Spanning Tree Protocol and Virtual LANs respectively. Chapters 7 and 8 do the same for Campus IP Networks and Campus IP Routing Protocols.

What I have found to be of equally great value is Chapter 9, detailing TCP, UDP, and Upper Layer protocols' troubleshooting and analysis. Here, one would find the answers to the questions he may have had about HTTP, FTP, SMPT protocol analysis and the like.

Chapters 10, 11, 12 and 13, respectively provide the skills needed for troubleshooting and analyzing Campus IPX Networks, AppleTalk Networks, Windows Networking and Wide Area Networks.

In all, this is a powerful tool from which you will not only find the answers to day-to-day networking issues, but will also empower you to become a better network administrator.

If you are in network administration, a networking professional generally or preparing for Cisco CCNP Support exam, this is the book!

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