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Smart Services: Competitive Information Strategies, Solutions, and Success Stories for Service Businesses
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Author: Deborah C. Sawyer
List Price: $29.95
Our Price: Click to see the latest and low price
ISBN: 0910965560
Publisher: Cyberage Books (April, 2002)
Edition: Paperback
Sales Rank: 449,048
Average Customer Rating: 5 out of 5
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Customer ReviewsRating: 5 out of 5
An excellent survey of business models and changes
Smart Services gathers competitive information strategies, solutions and success stories for service businesses, revealing the many forms of competition in service businesses and covering everything from customer origin and government competition to locating intelligence about people. An excellent survey of business models and changes.
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