Observing the User Experience: A Practitioner's Guide to User Research (Morgan Kaufmann Series in Interactive Technologies)

Author: Mike Kuniavsky
List Price: $44.95
Our Price: Click to see the latest and low price
ISBN: 1558609237
Publisher: Morgan Kaufmann (08 April, 2003)
Edition: Paperback
Sales Rank: 8,108
Average Customer Rating: 5 out of 5

Buy now directly from Amazon.com - Purchase this book, safely and securely from the largest book dealer on the Internet, Amazon.com

Customer Reviews

Rating: 5 out of 5
Breath of Fresh Air
Kuniavsky provides a clear guide to evaluating user behavior and use patterns and then gives insight on balancing what users do and what site owners would like them to do. The subtext is a clear passion for creating scenarios that leave users confident and creators satisfied. That leads to successful interactions, be they commerce or information driven. A must read for all professional designers, information architects, strategists, developers, and other professionals, if only to remind teams how the work they're doing will be digested. This book deepened my understanding of how to evaluate the way sites -- or really anything -- is used and interpreted and offers practical methods on attaining and measuring data to tweak and refine my work.


Rating: 5 out of 5
Better design, good techniques, user research in your grasp
Much of the writing about user research techniques, while comprehensive, isn't that easy to use or absorb. What's nice about Mike Kuniavsky's book is that it makes clear to designers, business people and strategists why user research makes for better products - and beyond that, how to grasp these techniques and put them to use. This is the type of information that would be useful both in business (for clients and consultants, stakeholders and those in the trenches) and in the classroom.

Similar Products

· About Face 2.0: The Essentials of Interaction Design
· The Elements of User Experience: User-Centered Design for the Web
· Paper Prototyping: The Fast and Easy Way to Design and Refine User Interfaces
· Persuasive Technology: Using Computers to Change What We Think and Do

Return To Main Computer Book IndexSearch Our Entire Computer Book Catalog