Cisco CallManager Fundamentals: A Cisco AVVID Solution

Author: John Alexander, Chris Pearce, Anne Smith, Delon Whetten
List Price: $55.00
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ISBN: 1587050080
Publisher: Cisco Press (31 July, 2001)
Edition: Hardcover
Sales Rank: 44,694
Average Customer Rating: 5 out of 5

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Customer Reviews

Rating: 5 out of 5
Better than any other CIPT book in the market...
I studied this book for my CIPT exam. Even though this book itself does not suffice to pass the exam, I could not have done without it either. It provides a clear understanding of CallManager and other CIPT components. All the pictures and graphics are well designed. If I have to criticise a couple points, I would say there are a few organization flaws. Titles could have been organized more effectively. Another improvement could be deviding Route Plan chapter. This chapter is very long compare to others.
Overall, I strongly recommend this book for those who want to understand "Fundamentals of CallManager." Also, if you are studying for CIPT, you should consider "Cisco IP Telephony" book along with this.
As far as practice tests concerns, neither books have enough questions for practice. I had to find a third party question bank to study and it helped a lot. "Cisco IP Telephony" book has some practice questions at the end of each chapter, but I can almost gurantee you that they don't help on the actual test.
Good luck to everyone...


Rating: 5 out of 5
A Very Well Docemented Book That Is Clear And Easy To Unders
I did the CIPT training course hoping that it would be enough to pass the exam. Although the instructor was excellent, the documentation was not. It did not couther certain topics in detail, and was hard to follow. As I had to pass the exam for myself and so that the company kept its Cisco Partner Status I had to get some good documentation.

Although I am only half was through this book I am finding it excellent. It goes into good detail on the information, which you have to know, whilst not sending you to sleep on information, which is not relevant to call manager, networking, or telephony. I am confident that once I have read the book a few times I should be able to pass the exam without too much trouble. Cannot say this about the Cisco training documentation.


Rating: 5 out of 5
Excellent Book!
There is no more authoritative book on the market on Cisco CallManager. This book answered questions for me that I couldn't find anywhere else. In particular, the dial plan chapters unravel the difficulty of complex route plans and helped me to understand each component of the dial plan process. I reach for this book frequently as I administer my CallManager systems!

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