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Developing Cisco IP Phone Services: A Cisco AVVID Solution
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Author: Darrick Deel, Mark Nelson, Anne Smith
List Price: $55.00
Our Price: Click to see the latest and low price
ISBN: 1587050609
Publisher: Cisco Press (15 February, 2002)
Edition: Hardcover
Sales Rank: 82,159
Average Customer Rating: 4.11 out of 5
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Customer ReviewsRating: 4 out of 5
A very useful collection of information in one place
If you want to develop IP phone services, this book will really help you. Almost everything that is in here is available on the Cisco web site...somewhere! I spent days searching through Cisco documents and sample code looking for answers to the "hard" questions such as "how do I know which phone is accessing my service". I found the answer in this book in a couple of minutes.The book is not for web beginners, however. It does spend a fair amount of time giving you some background in HTML and XML, but only at a very high level. Most of the examples are written in ASP, but no explanation of ASP is given. I don't think that this is unreasonable as the book is aimed at people who know how to write web applications and want to target those applications to IP phones. As the book was published in 2002, it pre-dates the latest Call Manager 3.3 release, and as such does not describe some new features of Call Manager, such as the AXL API. You do not need this information to write most applications. If you do, you can get it here: http://www.cisco.com/warp/public/570/
Rating: 1 out of 5
No details
This book has some good examples, but lacks any detail.
It skims over all the complicated topics.
Does not do a very good job at demonstrating how to build applications that integrate a web browser and an ip phone.
Very introductory.
Rating: 5 out of 5
Required reading for those looking to create phone services
Developing Cisco IP Phone Services takes the reader through all of the steps necessary to create usable service applications. A lot of the info covered here just isn't mentioned anywhere else, including Cisco's web site. Even though services are constructed from standard protocols, creating ones that work well can be surprisingly challenging. I keep a copy of this book on my desk at all times as a reference. The user interface sections are quite useful. Spending time on how to design a service is at least as important as how one is written. On the down-side, however, I found the included code to be Windows-centric, and also wished they had included source code for the tools. But, the included information enabled me to write my own tools. I think that speaks for the quality of what you'll find here.
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